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Our Newsletter

Terms & Conditions

Terms and Conditions of Use
Welcome to Jayaindrakesuma.com. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.

Minimum Order Quantity
We have the MOQ for online orders, please read carefully the MOQ below :

For Local Orders :

  • No minimum order quantity for Local orders.

For International Orders :

  • Ink Cartridges 10 Pcs
  • Copy Paper 8,000 Reams
  • Print Head 10 Pcs
  • And 1 Pcs for another products outside Ink Cartridges, Copy Paper, and Print Head.

Please make sure the quantity is correct when you make the orders, Jaya Indra Kesuma will refund your payment if you not follow our MOQ when you already make the orders. Any deposit will be accept on a few orders case.

If you do not finish/provide the payment for more than 6 days after you make the orders, then you agree your order was canceled.

About Payment
1. Jaya Indra Kesuma accept the following payment options:

For Local Orders :

  • Cash
  • Bank Transfer
  • Bank Finance
  • All major Credit CardsPayment Accept

For International Orders :

  • PayPal
  • International Bank Transfer
  • Western Union

* If you used a Credit Card:
To prevent from fraud, we ask to submit a scanned, photocopy, or a digital image of the front and back of the credit card and also ID CARD same with credit card holder name. The CVV2 on the back of the credit card and in front 4 digits for American Express . You can Email this information to [email protected]

2. All Bank Charges including any Intermediary Bank Charges are to be paid by the customer.
Ask your bank to transfer funds via SWIFT. Make sure all Bank Details are correctly written in your T.T. slip.
Write clearly "Invoice No" in the T.T. Message areas. Failure to so may result in delays.
In order to process order quickly, please confirm us to our billing team with scan copy receipt of the bank transfer

Net-Banking (Electronic Funds Transfer, NEFT/RTGS)
* You can also pay by net banking if you have an online banking account with any nationalized bank which gives you facility to transfer the funds to our bank accounts. You can use the details below to use internet banking.
* Please send us the transaction id and all other details of your transaction and bank account. You can simply send a screenshot of your final transaction page. NEFT generally takes 1 working day for transfer depending on your bank, NEFT transfers made before 2:00 PM are processed on the same day.
* Once you make the payment inform us via mail to our billing team with your payment confirmation slip.

3. Kindly note that your order will not be processed without the payment confirmation slip.

4. Overseas customers please note: Sorry, we cannot accept C.O.D. orders from first-time customers.

Manufacturers Warranties
All products sold by Jayaindrakesuma.com have a manufacturer warranty. Please be aware that warranties from defect are provided strictly through the manufacturer. If your part is eligible for a warranty claim, our customer service staff will get information from you to process your claim and will provide instructions for you as well as a Warranty Authorized Return number to be able to return the defective part. If you believe you have a defective product please contact customer service so we can assist you.

offer Air Freight and Sea Freight delivery services.

Delivery Time for Sea Freight is 15 - 30 days, depending your country location.
Delivery Time for Air Freight is 6 - 20  days, depending your country location.

Delivery Schedule
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart. For Will Call orders, you will be notified when your order is ready for pickup. We know how it feels when you buy online and want it ASAP.

* Each shipment will be provide with Tracking Number / Bill of Lading Number.

License And Site Access
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this site so long as the link does not portray us, our dealers, or our products products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a Bank or PayPal Account. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion

Reaching Us
We would love to hear from you. If you need to reach us, please click on our "Contact Us" page for email address and phone numbers.